Athleteify FAQ

• New customers: 100% upfront when you place the order (keeps everything smooth & fast).
• Regular/VIP clients: We’ve got your back with 30-day terms or 50/50 split — just say the word.

First time? Pay once, fall in love forever. 💸

• Sublimation garments: 30 units per style
• Cut & sew garments: 50 units per style

For the best print quality on shirts, please provide:

• Vector files (preferred): .AI, .EPS, or .PDF from Adobe Illustrator
• High-res raster files: .PSD (Photoshop) or .PNG with transparent background, 300 DPI at final print size

JPEG files at 300 DPI and final print size are also accepted.

Absolutely!

Our in-house design team is ready to jump in and craft a custom artwork from scratch. Just share your ideas (mood boards, sketches, or even a quick description) and we’ll handle the rest.

Check out our product gallery to see real designs we’ve created for other clients!

Yes – and it’s the real deal.

Our compression sportswear is built with next-level technical fabrics that actually work:

• Zoned compression boosts blood flow and cuts fatigue
• Targeted ventilation keeps you cool exactly where you heat up most
• Instant moisture-wicking keeps you bone-dry
• Built-in anti-odor tech stays fresh even after back-to-back sessions
• Zero-chafe flat-lock seams + ultra-smooth fabric = zero irritation

This isn’t regular “tight clothing.” It’s pro-grade gear engineered to make you faster, stronger, and recover quicker – all backed by years of R&D and athlete testing.

Super easy!

Just shoot us a message and we’ll instantly send you detailed size charts for men, women, and kids (US, EU, UK, Asia – all covered).

Want a perfect fit? We also offer fully custom sizes at no extra cost – just tell us your measurements and we’ll make it exactly for you.

It’s 100% FREE!

Logo design + professional mockups are on us.

You’ll work 1-on-1 with our designers, get unlimited revisions, and only approve the final version when you’re obsessed with it — all before your store goes live.

Absolutely – that’s actually what most customers do!

Just send us your logo (vector .AI/.EPS/.PDF is best, but high-res PNG works too), and we’ll have your mockups ready lightning-fast. The cleaner the file, the quicker we roll! 🚀

Standard orders: 14 days from artwork approval → ready to ship from factory.

Rush orders: Just 7 days (yes, we can move that fast!).

These are ex-factory times. Add shipping from China:

• USA / UK / Australia / Canada / EU: 5–8 days (air)
• Worldwide door-to-door express: 6–10 days total (air)

Need it yesterday? Tell us your deadline — we’ll make it happen. 🚀

We’ve got you covered with two fast, reliable options:

✈️ Air Freight (door-to-door)

• USA, UK, Canada, Australia, EU: 5–8 days total
• Rest of world: 6–10 days

🚢 Sea Freight (budget-friendly for bulk)

• Major ports: 18–25 days including clearance

You’ll get a tracking number the second it leaves our factory. Any hiccup? We’ll ping you instantly — zero surprises.

Because every piece is custom-made just for you, here’s the deal:

• ✅ Full refund or free remake if there’s any defect in material or printing (we’re obsessive about quality).
• ❌ No returns/exchanges on personalized items (logos, names, numbers) if they’re printed exactly as approved.

Spotted an issue?

Just email [email protected] with your order number + clear photos within 7 days of delivery. We’ll fix it fast — no questions asked.

Zero risk, 100% satisfaction guaranteed. 🚀